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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Thanks help..... A few weeks ago, I had to get my computer

Customer Question

Hello, thanks for your help..... A few weeks ago, I had to get my computer serviced. The Microsoft windows 10 version was not compatible with my older computer, so a windows 7 version was reinstalled. Since installation, I'm having problems printing documents which are downloaded from my email, or any document opened in Microsoft word, or saved in Microsoft word format. Does this sound like a problem you have diagnosed before?
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Hi there and welcome

What exactly happens Lawrence when you go to print? What error do you get?

Please let me know