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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Just had Telstra out to change modem ready put can not get

Customer Question

Just had Telstra out to change modem ready for nbn put can not get printer to work says its off line.
Has put in new network on computer but still off line.
How do I fun it.
Its a brother printer DCP J525W WiFi
help please
Submitted: 1 year ago.
Category: Printers
Expert:  Md. Sadique replied 1 year ago.

Hello and thanks for your today question. I look forward to assisting you today with the best answer possible,

You have to set up the wireless connection again on printer with the new password.

What is the operating system of your computer?

for eg: windows or MAC