How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Sowrav D. Your Own Question
Sowrav D.
Sowrav D., Engineer
Category: Printers
Satisfied Customers: 3147
Experience:  Completed Course In Computer Hardware and Printer Repairing
Type Your Printers Question Here...
Sowrav D. is online now
A new question is answered every 9 seconds

I'm trying to print photos on hp f2480 but even though I

Customer Question

Hi I'm trying to print photos on hp f2480 but even though I have a colour cartridge they're coming out black & white
Submitted: 1 year ago.
Category: Printers
Expert:  Sowrav D. replied 1 year ago.

Do you use Windows or MAC PC ?

Customer: replied 1 year ago.
An Asus laptop?
Expert:  Sowrav D. replied 1 year ago.

Thanks for the update, the first thing you should do is to check the ink level of the color cartridge if the ink level is fine then, follow the steps below and let me know, if it help or not ?

  1. In the software application that you are using to print, click the File menu.

  2. Click Print. The Print dialog box opens.

  3. Make sure that the name of the HP printer you are using displays in the printer Name box. If necessary, use the drop-down list to select your printer.

  4. Click the Properties button. The Properties dialog box opens.

  5. Check the options on the property tabs to make sure that the appropriate color options are selected.

    If there is a checkmark in the box by Print in Grayscale, click in the box to remove the checkmark, and then click OK.

  6. Try printing again.