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Have a Canon Pixma 5660 and need to connect to HP laptop via…

Customer Question
Have a Canon Pixma...

Have a Canon Pixma 5660 and need to connect to HP laptop via WiFi.

Technician's Assistant: Thanks. Can you give me any more details about your issue?

HP is used as deck computer beside Printer.WiFi is active on both units. Used directions on Printer but was unable to connect.

Submitted: 2 years ago.Category: Printers
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Answered in 18 minutes by:
2/11/2016
Technician: Viet - Printer Tech, Printer Technician replied 2 years ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,219
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,

I'm sorry about the issue. Is there any error or message when installing the printer's driver / software?

Is this a new printer or new computer or new modem / router device, etc.? Or was it working fine previously?

Do you have windows xp, vista, or 7, or 8, 10?

Please reply at the box below. Thank you,

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Shefin, Printer and Office Equip. Specialist
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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