Printer Repair Questions? Ask IT Technicians for Answers ASAP
Do you mean the printer is ejecting blank pages, when you tried to print ?
Do you mean the printer was ejecting blank pages, when you tried to print ?
OK, please open the link below and follow the steps to connect the printer wireless network from the begining and then, try to install the software. After that let me know, how it goes for you.
If the steps do not help then, we will try other solutions.
What is exactly happening, when you try to install the software ?
Follow the steps below to print a network status sheet , in that sheet you will find the IP address of the printer.
1. Press the Setup button on the printer’s control panel to enter the Setupmenu.2. Select Network Settings, then press x Start.3. Select Print Network Status, then press x Start.4. Press the x Start button to print a network status sheet.
That means the computer cannot communicate with the printer, please turn off the printer, router and PC and then, restart them one by one and try to reinstall and let me know.
Hi there and welcome
Your previous expert left the question, I will now take over
Can you tell me the make and model of your router please?