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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I recently got the MX922 .....worked fine yesterday making a

Customer Question

I recently got the MX922 .....worked fine yesterday making a card but today all I ge is
"printer in error mode"
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Letty.

Is this error showing on your printer screen or the computer?
Any specific code/number given?

Customer: replied 1 year ago.
Showing on the computer screen and no code
Expert:  Nathan replied 1 year ago.

Look at the front panel of the printer, please. What specifically shows on it?
Can you make a photocopy on the printer?