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I am trying to download software to enable my new Brother…

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I am trying to download...
I am trying to download software to enable my new Brother printer (J4120DW) to operate with my Apple (10.10.5). I have dowloaded a program from the supplied disc but cannot complete the process. Can you walk me through it?
Submitted: 2 years ago.Category: Printers
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Answered in 1 minute by:
2/4/2016
Technician: Viet - Printer Tech, Printer Technician replied 2 years ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,188
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,

I'm sorry about the issue. Is there any error or message?

Please reply at the box below. Thank you.

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Technician: Viet - Printer Tech, Printer Technician replied 2 years ago

Is the printer connected to the computer with a USB cable? Or is the connection wireless?

When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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