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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My Canon Series MG 3522 states in a box on my desktop that

Customer Question

My Canon Series MG 3522 states in a box on my desktop that it is not connected to my computer. I've checked out all the plugs and everything looks like it's plugged in OK. It will print anything I place on top of printer just to copy but will not print anything on the computer. What's wrong?
JA: Thanks. Can you give me any more details about your issue?
Customer: Not really, except I was in a rehab center for about 3 months when I broke both my arm and leg and it took me that long to heal. The computer was not used during that time and when I got back this was theproblem.
JA: OK got it. Last thing — Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Printers
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

May I connect to your computer and fix the issue myself for you while you watch ? This is a very quick and one time session