How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

My printer has message "paper jam". I have done the steps

Customer Question

my printer has message "paper jam". I have done the steps outlined on the printer and I have followed the steps provided in the online manual. I don't see any paper jammed anywhere, front or rear.
Submitted: 1 year ago.
Category: Printers
Expert:  Sowrav D. replied 1 year ago.

Can you tell me the brand and model no. of the printer.

Customer: replied 1 year ago.
Canon PixmaMG7120PIXMA MG7120web site not working.PIXMA MG7120
Expert:  Sowrav D. replied 1 year ago.

I am extremely sorry for the late reply, please let me know, if you want to continue .