Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I cant seem to get my printer to print. all it says is:

Customer Question
Hello, I cant seem to...
Hello, I cant seem to get my printer to print. all it says is : Printing, do not load paper in rear feed slot.... I am not... I want to print an email... Like I have done 1,000 times. Please Help
Submitted: 2 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 hours by:
2/2/2016
Technician: VanMagnus Systems, Engineer replied 2 years ago
VanMagnus Systems
Category: Printers
Satisfied Customers: 1,167
Experience: I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
Verified

Hello and thank you for choosing JA for your support needs. Sorry for the issue. Please do this:

Unplug the printer from the wall socket or power supply and leave it unplugged for 60 minutes. Also while you are doing this. Please reboot your PC.

What version of Windows or MAC OS X are you using?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
How do I print 11x17 paper when it does not fit in the
How do I print 11x17 paper when it does not fit in the casset? … read more
Joseph Varner
Joseph Varner
Bachelors of Science
51 satisfied customers
It says "ERROR Rear Tray There is no paper" but it has
It says "ERROR Rear Tray There is no paper" but it has plenty of paper … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I am trying to print buisiness cards, how do I put these
I am trying to print buisiness cards, how do I put these sheets through the rear feeder on my Epson 830. I tried it the paper fed through blank, and a printed sheet came out of my regulalr front feede… read more
Jennifer French
Jennifer French
Owner
Computer Science
97 satisfied customers
I just got and installed your XP-830. I need it to print
I just got and installed your XP-830. I need it to print enelopes but can't get it to wortk out of the rear paper slot. Can you help me print envelopes one at a time. Thanks, ***** *****… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
289 satisfied customers
Epson wf-3640 I can't print word documents to rear paper
epson wf-3640 I can't print word documents to rear paper slot -- excel files and jpg are ok, but doc files are printed from cassette one, no matter what settings I use. I uninstalled and reinstalled o… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have an EPSON WF3520 printer. I want to us the rear tray
Hi I have an EPSON WF3520 printer. I want to us the rear tray for a transparent paper to copy something to. when in copy mode it says on menu "don't load rear tray". How do I copy onto something other… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have a Canon iP100. The yellow light is flashing three times,
I have a Canon iP100. The yellow light is flashing three times, indicating a paper jam. That started right after the photo paper did not feed all the way in during printing. There is no paper insight,… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a Canon Pixma ip100. The switch between paper and
I have a Canon Pixma ip100. The switch between paper and envelopes at the front doesn't seem to be working. It is stuck on envelopes. Can I access the jinternal workings?… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I have a Canon PIXMA MP530 printer that has given us good results.
I have a Canon PIXMA MP530 printer that has given us good results. However, this morning, I got an error message that I had a paper jam. I have checked all of the openings that I can find (back, insid… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
My MP 215 is not taking the peper from the rear feed tray.
My MP 215 is not taking the peper from the rear feed tray. Keeps saying printer jam... remove paper. There is no jam. Sometimes I have to do feed roller cleaning before I can get a print job done. Thi… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I have had a ESP R2880 for several months. I am again having
I have had a ESP R2880 for several months. I am again having a problem that I thought I knew how to resolve. Yesterday I was printing on 13"x 44" paper through the rear roll paper slot. Today I put in… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I have a canon MP830 and it has a paper jam right now but Im
I have a canon MP830 and it has a paper jam right now but I'm unable to reach the piece of paper to get it out… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I have an MP470 printer that is not working. The paper wont
I have an MP470 printer that is not working. The paper won't feel through. I get an error message that there is a paperjam in the output slot. There is nothing there. For awhile if I did a roller clea… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I have a canon mp470 printer which I love. However, I am suddenly
I have a canon mp470 printer which I love. However, I am suddenly getting a message that paper is jammed in the paper output slot. The paper just seems to stop there for no reason that I can see. I do… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
Hello my name is aris I have all in one printer canon pixma
Hello my name is XXXXX XXXXX have all in one printer canon pixma mx700. when I trie to print the paper stock. can you pls tell me what going on. thanks… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
re canon pixma mp 470 printer, purchased in September 2008.
re: canon pixma mp 470 printer, purchased in September 2008. I removed a "stuck" paper, but now I cannot print anything -- the message ["error" rear tray...There is no paper. Load paper and press "OK"… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have paper jam in output slot error message on MP610. This
I have "paper jam in output slot" error message on MP610. This started when a piece of photo paper jammed, but it did come out whole and I am 99% sure there is no paper or anything else stuck. The mac… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I have a Canon MP600. I receive an error message stating
I have a Canon MP600. I receive an error message stating: Paper Output slot The paper output slot is jammed. Clear the paper and press OK. I have searched the printer several times and had my wife loo… read more
Namzyanzy
Namzyanzy
Bachelor's Degree
368 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x