Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have an EPSON-410 which stopped printing from my computer.

Customer Question
It will copy from the...
I have an EPSON-410 which stopped printing from my computer. It will copy from the scanner. This stopped suddenly and nothing has been changed on the printer or computer. Should I consider getting another printer? I've had it about two years and like the model.
Fred ***
Submitted: 2 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
2/1/2016
Technician: Jason Jones, Technician replied 2 years ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,476
Experience: 10+ years work experience.
Verified

Hello,

I am the person that will be helping you today. May I ask how the printer is connected to your system? (usb, wifi, network, etc)

I look forward to your response.

Thank you,
Jason

Ask Your Own Printers Question
Customer reply replied 2 years ago
wifi
Technician: Jason Jones, Technician replied 2 years ago

Thank you for the update. May I start a remote screen sharing session with you so that I can better help you resolve this problem? When the remote begins, a chat window will appear that we can use to communicate with each other.

Ask Your Own Printers Question
Customer reply replied 2 years ago
I did not receive an answer to my original question and object to being charged until I have an answer.
Customer reply replied 2 years ago
ok do the remote.
Technician: Jason Jones, Technician replied 2 years ago

You are charged the moment you ask the question. Do you wish for me to continue with you or shall I send up a refund request?

Ask Your Own Printers Question
Customer reply replied 2 years ago
I request a refund.
Technician: Jason Jones, Technician replied 2 years ago

I will send it up. Thank you.

Ask Your Own Printers Question
Technician: Viet - Printer Tech, Printer Technician replied 2 years ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,212
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,

I'm sorry about the issue. I'm another tech; I can help you with this. Your deposit is full refundable if you are not satisfied at the end.

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can I connect remotely to your computer, so I can fix the printing issue directly on your computer for you?

We guarantee our service, so don't worry. Please reply at the box below. Thank you.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
It's not printing black. EPSON XP-410. For a time. I just
for a long time. I just stopped using it because I was frustrated that I couldn't get it to print and didn't know how to get help … read more
Harry
Harry
2,176 satisfied customers
My XP410 just started uneven paper feed leading quickly to a
my XP410 just started uneven paper feed leading quickly to a paper jam … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have an Epson XP 410 printer. I have the black ink
I have an Epson XP 410 printer. I have the black ink selection on. It sends the paper through and prints nothing! It's about two years old & is a PC Dell. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
When I print off the internet the print is all red. Now I am
When I print off the internet the print is all red. Now I am getting a Code:0x97 on the printer. I have shut it off and turned it back on but it does not help … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have an Epson XP -220 printer. It has suddenly stopped
Hi, I have an Epson XP -220 printer. It has suddenly stopped printing Word documents from my Windows 10. It does print copies from the scanner, it also printed a PDF for the Epson help document. … read more
Viet - Printer Tech
Viet - Printer Tech
Printer Technician
41,212 satisfied customers
I have a WF-3520. It's about 5 years old. I've used 3rd
I have a WF-3520. It's about 5 years old. I've used 3rd party cartridges and each year have the printer has gotten worse and worse about recognizing them. I've read that his is a deliberate act on Eps… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
It will not print items from Word. it will print from email
It will not print items from Word. it will print from email but sometimes not all. I have changed cartridges and they are all full. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Epson WF-545 shows a scanner error message. This has
Epson WF-545 shows a scanner error message. This has happened before and I've been able to correct it with turning off and on, or unplugging and replugging it in, or uninstalling and reinstalling the … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
It is an XP-410. After my grandson printed off something,
It is an XP-410. After my grandson printed off something, the next time I tried to print it made a big THUMP and a message came up asking me to turn it off and contact you! I have misplaced all my pap… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Getting Error 11 on my Epson wf-2650, Bought it about a year
Yesterday. I'd just copying a couple of documents. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
It will not accept the new ink cartridges...and yes, they
It will not accept the new ink cartridges...and yes, they are the correct ones … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My xp-410 printer prints blank pages. I have changed every
my xp-410 printer prints blank pages. I have changed every cartridge with new Epson. i have cleaned the heads, aligned them and nothing. I tried to make a copy and it only printed in magenta. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Epson 410 I cannot get it to print from my Mac Pro laptop,
epson 410 I cannot get it to print from my Mac Pro laptop … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I have an Epson xp 410 connected wirelessly with an hp
Hi, I have an Epson xp 410 connected wirelessly with an hp laptop runnin win 10. My printer suddenly won't print and I get the message: printer is in an error state. I have had printer and win 10 for … read more
Viet - Printer Tech
Viet - Printer Tech
Printer Technician
41,212 satisfied customers
Epson XP-410 suddenly says it is out of paper when it
Epson XP-410 suddenly says it is out of paper when it clearly is not. It begins to take a sheet into the feeder, pushes it three-quarters of the way through without printing, stops then tells me it is out of paper. It is not. Suggestion? … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
Cannot change paper quality on Epson 410. It does not show
Cannot change paper quality on Epson 410. It does not show left and right arrows on screen. … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
Top paper tray will not go back into printer, Epson
Top paper tray will not go back into printer, Epson Workforce 845. A gray piece on the last side will not fold back into place preventing the tray from going in. … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
Can't clear error message 0x97 JA: Sometimes things that
I send something to print and it prints the first line and then stops and gives me the error message … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x