Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I loaded a new printer cartrideg and have having trouble…

Customer Question
I loaded a new printer...
I loaded a new printer cartrideg and have having trouble printing ever since.
Submitted: 2 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 2 minutes by:
2/1/2016
Technician: Shefin, Printer and Office Equip. Specialist replied 2 years ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

May I know the exact issue you are experiencing? Is it not printing any colors?

Do you get any error code or message?

Thank you.

S H E F I N

Ask Your Own Printers Question
Customer reply replied 2 years ago
It is not printing at all.
Technician: Shefin, Printer and Office Equip. Specialist replied 2 years ago

Hi,

Do you get blank sheets printing?

Thank you.

S H E F I N

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My Epson printer cartridge black is not recognizing, some
my Epson printer cartridge black is not recognizing, some small metal piece fell off from the area of bottom of the cartridge holder case … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Code 5602. cartridge slide is jammed, .5802 sorry, Canon
JUST A FEW MINUTES; OCCURRED IMMEDIATELY AFTER i INSTALLED A NEW 240xl CARTRIDEGE… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My epsom wf 3640 and now it is not printing the balck ink,
my epsom wf 3640 and now it is not printing the balck ink, all other colurs fine. … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have an HP Photosmart 2710 printer and cannot seem to load
I have an HP Photosmart 2710 printer and cannot seem to load its driver on my new Windows 10 computer. I have tried many different approaches including the one on the HP support site but the printer i… read more
PC_Wizzard
PC_Wizzard
IT Technician
45 satisfied customers
i have a kodak esp c310 all-in-one wirelss printer it continually
i have a kodak esp c310 all-in-one wirelss printer it continually prints blank sheets my ink cartrideges are full and ive cleaned the printheads why blank sheets?… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I have a question about my Epson printer.I was having trouble
I have a question about my Epson printer.I was having trouble with printing so I downloaded new drivers. ever since I done that I can not print anything unless I save before I just hit print and it pr… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Paper Jam can not find the place to remove it. Put in a
Paper Jam can not find the place to remove it. Put in a heavyer paper and it tried to print double side and is jamed in the output bin. I can not find it opened all the doors in the back pulled out pa… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
my kodak easyshare 5300 will NOT print color or black or white.
my kodak easyshare 5300 will NOT print color or black or white. The ink cartridges are brand new from wal mart. What should I do?… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
My cannon Pixma 492 does not show that the colour printing
My cannon Pixma 492 does not show that the colour printing cartridege is full even after fitting a new genuine replacement… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have an epson stylus printer and have just installed new
I have an epson stylus printer and have just installed new replacement EPSON INK cartrideges--my laptop tells me the cartridegs are empty--it refuses to print?? so what do I do!! The ink cartridegs co… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
MY SERIES 9600 PRINTER WILL NOT GIVE ME A PAGE OF PRINTED
MY SERIES 9600 PRINTER WILL NOT GIVE ME A PAGE OF PRINTED MATTER, I HAD A SMALL JAM UP EARLIER, I GOT IT OUT AND EVER SINCE I GET THE MSG "OUT OF PAPER" I REMOVED THE PAPER I HAD LOADED, AND SEARCHED … read more
Computer-Web-Justin
Computer-Web-Justin
129 satisfied customers
my printer model isMFCJ415W. I purchased a new black ibk replacement.I
my printer model isMFCJ415W. I purchased a new black ibk replacement.I installled it,but the window says it cannot Detect. I removed the cartridege and put it back in,but it still says,cannot detect.T… read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
C-88- it will not print; red ink light stays on; new Epson
C-88- it will not print; red ink light stays on; new Epson black cartrideg; turned on/off, etc HELP… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have a Cannon PIXMA MX700 printer. While printing it stopped
I have a Cannon PIXMA MX700 printer. While printing it stopped printing; the paper would cycle through but nothing would print. I have checked the ink cartrideges and even run the printer maintenance … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
printer says cartridge error,can ot find my manual to trouble
printer says cartridge error,can ot find my manual to trouble shoot,cartridges are in right position.... HELP… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
epson sx515w stoped working,on screen;Warning bk 0711,can not
epson sx515w stoped working,on screen;Warning bk 0711,can not recongnize ink cartrideges,changed ink with new ones epson,but still comes up with same.thanks Gordon..… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have Cannon MF3540 Laser printer. 2 days ago I hit print
I have Cannon MF3540 Laser printer. 2 days ago I hit print preview, what came up was a very faint copy of the document. I couldn't read it. So I hit print. I don't remember if it printed or not. Howev… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I have a HP Business InKjet 1200n on my desk. It is not printing
I have a HP Business InKjet 1200n on my desk. It is not printing and there is a light flashing that looks like a arrow pointing on a line. I changed the cartridege for the Magenta and ink is leaking f… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x