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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Mac computer and I just got a new Printer, WF-4630

Customer Question

I have a Mac computer and I just got a new Printer, WF-4630 and I don't know how to get them to talk to each other. I am older and not tech savy. Please help me.
Submitted: 1 year ago.
Category: Printers
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

Since youre admittedly, not too tech savvy. The easiest and most effective way I can assist you is to speak to you over the phone, and more importantly I can connect to your mac from here.

That way I can install the printer on your mac for you, on screen directly..

I am sending you the offer for that screen sharing + phone call session now.

Once accepted, we will go over the steps to start the connection.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.