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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an MFC-J4620DW, purchased at BestBuy in Dec of 2015.

Customer Question

I have an MFC-J4620DW, purchased at BestBuy in Dec of 2015. I had to uninstall it, and when I went to reinstall it, discovered that I had lost my installation cd. I don't seem to do well with downloading things, so can you please supply me with a new installation disk for my 4620DW.
Thanks..... Jim ****, ***-***-****
Submitted: 1 year ago.
Category: Printers
Expert:  Sudipto replied 1 year ago.

I can see, you have posted two problems in one question, can you tell me which one you want to solve , because in one question we can solve only one problem.

Customer: replied 1 year ago.
I need a new installation disk. Please send me one.
Expert:  Sudipto replied 1 year ago.

We do not sell anything, we only give support to solve problem and we have not relation with Brother. But, if you have lost the disc then, there is no way to get a replacement disc, I can help you to download and install the printer.

Customer: replied 1 year ago.
Please cancel my request.....
Expert:  Sudipto replied 1 year ago.