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My name is ***** *****. My printer will not print directly…

Customer Question
Hi, my name is...

Hi, my name is ***** *****. My printer will not print directly from the computer. It will make copies and print a status report, but it won't print anything that is sent to it by the computer on or off line.

Technician's Assistant: Thanks. Can you give me any more details about your issue?

There are none. The printer was disconnected from the outlet for a couple of days, but that shouldn't hinder the printing process.

Submitted: 2 years ago.Category: Printers
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Answered in 2 hours by:
1/30/2016
Technician: Ashik, Technician replied 2 years ago
Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 12,442
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

May I connect to your computer and try to fix the issue myself for you while you watch ?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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