Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a photolink scanner that worked when I used it about…

Customer Question
I have a photolink scanner...
I have a photolink scanner that worked when I used it about 5 years ago. Now I have a new computer and I am using Windows 10. Is there an up grade to make the scanner work with Windows 10?
Submitted: 2 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 24 minutes by:
1/29/2016
Technician: Sowrav D., Engineer replied 2 years ago
Sowrav D.
Sowrav D., Engineer
Category: Printers
Satisfied Customers: 3,147
Experience: Completed Course In Computer Hardware and Printer Repairing
Verified

Do you have already connected the scanner with your PC ?

Ask Your Own Printers Question
Customer reply replied 2 years ago
The scanner down loaded software into a file called SCAN 2PC and created a Shortcut. I clicked on the shortcut and scanned a picture. It scanned but nothing happened.
Customer reply replied 2 years ago
Are you still there?
Technician: Sowrav D., Engineer replied 2 years ago

Yes, I am trying to find the drivers for the scanner.

Ask Your Own Printers Question
Technician: Sowrav D., Engineer replied 2 years ago

Thanks for waiting, I have tried to find the drivers for the scanners, but unfortunately I got some information, which tells that Pandigital have closed their company completely and thus stopped providing any further support for their products, which means you will not be able to use the scanner with any new PC, because you will not get the driver to run the device with the latest PCs.

Ask Your Own Printers Question
Customer reply replied 2 years ago
OK thanks. How much does that cost me?
Technician: Sowrav D., Engineer replied 2 years ago

Nothing extra, as you seems to be a subscriber. Please let me know, if you need any further help on choosing a new scanner, otherwise please do remember to give rating and please remember as we are not associated with Pandigital, I can only provide you the information, which is possible.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Sowrav D. Your Own Question
Sowrav D.
Sowrav D.
Sowrav D., Engineer
Category: Printers
Satisfied Customers: 3,147
3,147 Satisfied Customers
Experience: Completed Course In Computer Hardware and Printer Repairing

Sowrav D. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
It is telling me I have a print head error - Oxc19a0015 - I
It is telling me I have a print head error - Oxc19a0015 - I have a HP 6815 Printer … read more
Eldon
Eldon
BS
216 satisfied customers
I have a PanDigital Photo Link scanner. When I insert a
I have a PanDigital Photo Link scanner. When I insert a photo, it reads/scans a 1/4 inch and stops. What is wrong? … read more
Harry
Harry
2,176 satisfied customers
I updated to windows 10 and lost my scanner software for
I updated to windows 10 and lost my scanner software for CD/DVD labels can you suggest what software is available? … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I have moved offices and purchased a new desk top and I
I have moved offices and purchased a new desk top and I can't get my cannon printer to work … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
It will no longer scan. Error is no scan options. It scanned
it will no longer scan. Error is no scan options. It scanned fine a few weeks ago. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Just received a replacement for Epson V600 Photo Color
Just received a replacement for Epson V600 Photo Color Scanner. Just as with the first scanner, the replacement does not turn on with the power cord connected to a power strip or the wall. A replaceme… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I own an Epson Perfection V500 Scanner. Just updated my
I own an Epson Perfection V500 Scanner. Just updated my computer to Windows 10 etc. Am getting message that the driver is not available for this scanner? … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
The scanner on my PIXMA MX414 is not working. The printer is
The scanner on my PIXMA MX414 is not working. The printer is working fine. I tried to install a driver for the scanner but I must not have used the right one since it still won't scan. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I need new drivers for lexmark p3150, very old, at least 10
very old, at least 10 years...where do I see the model? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
The ink is faded. just put in a new cartridge. Ive updated
the ink is faded. just put in a new cartridge. Ive updated firmware and drivers. Cleaned the nozzle too. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Printer error occurred,support code 5012 unplug then pluged
printer error occurred,support code 5012 unplug then pluged continuen error … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
PRINTER will not print but feeds paper through as blank. It
PRINTER will not print but feeds paper through as blank. It scans perfectly, and sends scanned document to computer, so the connecting cable is not at fault. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Help to make my X6170 print from my computer, Lexmark X6170.
Just inherited this computer to replace ancient Lenovo laptop. Have just connected the printer. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Purchase new computer with windows 10. have laserjet 4 plus
purchase new computer with windows 10. have laserjet 4 plus printer. cant find driver update … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I purchased a Canon Pixma MX700 in 2008. It has been a
I purchased a Canon Pixma MX700 in 2008. It has been a reliable unit. Following moving onto Windows 10 I have lost the ability to use MP Navigate for scanning. Is that common? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Kodak Hero 4.2 Aio XPS Printer. I now have Windows
I have a Kodak Hero 4.2 Aio XPS Printer. I now have Windows 10 and cannot get my printer to accept any printing jobs. I have uninstalled the printer and reinstalled it twice. Is my printer not compati… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
When trying to copy or scan the printer shows a scan failure
When trying to copy or scan the printer shows a "scan failure unable to copy or scan" message. We have tried turning off printer and computer and starting again, but this did not work.… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
Problems with HPofficejet6500E709n not signing on from MACBO
Problems with HPofficejet6500E709n not signing on from MACBOOK through ATT router. Is Ashik available? Printing from E-mail does work. No scanning capability. Now 30 mins later, tried all buttons agai… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x