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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a new Epson printer WF3640. After it goes through a

Customer Question

I have a new Epson printer WF3640. After it goes through a short routine I get a "Printer error" message Code:0x69. The message says to shut prnter down and turn on again.
I didthis three times with the dame result.
How do I clear this error code?
Submitted: 1 year ago.
Category: Printers
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

How old is the printer in question? measured from its date of purchase.

Let me warn you in advance, this sort of error code seldom has a good positive outcome.