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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an HP Photosmart Plus printer. Just put in a new ink

Customer Question

I have an HP Photosmart Plus printer. Just put in a new ink cartridge 564xl. I get an error message, Oxc19a003. I have cleaned the heads, unplugged it, turned back on and still get it.
Submitted: 1 year ago.
Category: Printers
Expert:  Harold Hanna replied 1 year ago.

Hello how are you doing this evening? You noticed the error once putting in the new ink cartridge?