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Unplugged the printer without turning off now it is in pause…

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unplugged the printer without turning...
unplugged the printer without turning off now it is in pause mode and not connected to internet, although both plugs are in & power is on.
Submitted: 2 years ago.Category: Printers
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Answered in 2 minutes by:
1/28/2016
Technician: Viet - Printer Tech, Printer Technician replied 2 years ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,194
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,

I'm sorry about the issue. Are you currently able to make a copy from the printer's glass (not printing from the computer)?

What's the status of the Wi-Fi / wireless light / icon on the printer device?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you.

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Shefin
Shefin, Printer and Office Equip. Specialist
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