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I can't get the red light on error to go off. Tried
I can't get the red light on error to go off. Tried unplugging the printer and plug back in. Brothers HL-227ODW. It had been jammed with a piece of paper which we just pulled out. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
My printer, HL-2170W has stopped working. The lights on the
My printer, HL-2170W has stopped working. The lights on the left flash, Drum and Error. I have changed the toner cartridge and tried moving the green knob back and forth to clean the drum. Not sure of… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
410 satisfied customers
We have a TN-330 printer that my wife uses with her
We have a TN-330 printer that my wife uses for printing with her accounting. while trying to print labels, a page got stuck. I removed the drum assembly to get the page out. when we turned it back on,… read more
Louie
Louie
Senior Technician
Associate Degree
100 satisfied customers
PRINTER - MFC-9840CDW A few months ago, toner life end for
PRINTER - MFC-9840CDW A few months ago, toner life end for a magenta cartridge. Replaced as usual. 3-4 days later...toner low for the new cartridge....took it out and rolled it back and forth to make … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
After changing the toner cartridge on my Brother HL-2270DW
After changing the toner cartridge on my Brother HL-2270DW Laser Printer, the Toner light went on, and a message comes up on the monitor saying the printer is out of toner, and needs changing. This is… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I have a Brother HL2140 printer and both the DRUM and the ERROR
I have a Brother HL2140 printer and both the DRUM and the ERROR lights are blinking. I have a brand new compatible drum and new toner cartridge but the lights keep blinking. I have used these compatib… read more
Colin Vincent
Colin Vincent
Company director/Engineer
City & Guilds 224
650 satisfied customers
i USE A BROTHER hl-2240. i RECENTLY BOUGHT A TONER CARTRIDGE
i USE A BROTHER hl-2240. i RECENTLY BOUGHT A TONER CARTRIDGE FROM OFFICE MAX AND LOADED IT INTO THE PRINTER AFTER FOLLOWING THE INSTRUCTIONS. IT WORKED FOR THE FIRST FEW PRINTS, BUT LATELY THE LIGHT F… read more
MrComputer2010
MrComputer2010
Bachelor's Degree
254 satisfied customers
I have 3 toner cartridges that dont seem to fit my HL=5340D.
I have 3 toner cartridges that don't seem to fit my HL=5340D. All 3 (and the old one) are TN-650's. What do I do?… read more
The-PC-Guy
The-PC-Guy
Bachelor's Degree
1,210 satisfied customers
I HAVE A BROTHER HL 2140 PRINTER AND HAVE HAD SOME MINNOR ISSUES
I HAVE A BROTHER HL 2140 PRINTER AND HAVE HAD SOME MINNOR ISSUES WITH HOW FAST IT RUNS THROUGH AN INK CARTIDGE. BUT NOW I GET THE WARNING LIGHT "DRUM" ON TOP WARNING LIGHTS AND WONDER HOW TO FIX THIS … read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
got a HL-2140 laser. I cant get the toner cartridge out.
got a HL-2140 laser. I can't get the toner cartridge out. I am depressing the green lever on left side and pulling grey bar back horizontally, but it won't release. Help… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
My brother HL-227dw trial toner cartridge light came on. I
My brother HL-227dw trial toner cartridge light came on. I took out the trial toner and put in a new toner cartridge. The green tab won't move at all. I am supposed to move it back and forth to clean … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a red error light flashing on my Brother HL-2140 printer. I
I have a red error light flashing on my Brother HL-2140 printer. I replaced the toner cartridge with a TN-2110 on Friday May 27th and did a small amount of printing. When I switched the HL-2140 on thi… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
Hi there, I have an HL-2170W Wireless Brother laser printer
Hi there, I have an HL-2170W Wireless Brother laser printer that I purchased last year from Staples in Vancouver, BC. I just bought and inserted my first replacement toner cartridge (Brother TN-330); … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
We have an toner error message on the HL2170 W connected to
We have an toner error message on the HL2170 W connected to a mac We put in a new cartridge TN330 an still get toner error. Cleaned the bar, tried rebooting the Mac. unplugging and replugging the prin… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
My Brother HL-4040CN laser printer is reporting a drum error
My Brother HL-4040CN laser printer is reporting a drum error and is asking me to slide the green tabs on the cartridge ???… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a brother HL 21 and repeatedly get the tiner light
I have a brother HL 21 and repeatedly get the "tiner" light on. It tells me to move the green box lt/rt. But when I do that the toner light continues to come on and I can't print. How do I fix this? M… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a Brother HL21 Printer, I am getting a Drum light and
I have a Brother HL21 Printer, I am getting a Drum light and an Error light. I need instructions to cure the problem. I can't find the Drum in the printer.… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have a brother printer HL 5170DN and it has been printing
I have a brother printer: HL 5170DN and it has been printing fine. Suddenly the Red status light is on continuously along with the yellow toner light. I replaced the toner cartridge and nothing change… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor's Degree
755 satisfied customers
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Shefin

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