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We got a new wifi and now our printer won't work

Customer Question
We got a new wifi and now our printer won't work
Submitted: 2 years ago.Category: Printers
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Answered in 1 minute by:
1/26/2016
Technician: Shefin, Printer and Office Equip. Specialist replied 2 years ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Have you tried setting up wireless again on your printer?

Do you have a printer USB cable for setting up wireless?

May I know the operating system you are using? Is it Windows 7?

Thank you.

S H E F I N

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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