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I had a busted toner and ink went everywhere. Took printer…

Customer Question
I had a busted...

I had a busted toner and ink went everywhere. Took printer outside and blew it out with air. When reinstalled new toner I get the 935.10 Service Printhead error. I have tuned off several times and message will not go off.

Technician's Assistant: Thanks. Can you give me any more details about your issue?

I just did.

Submitted: 2 years ago.Category: Printers
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Answered in 57 minutes by:
1/25/2016
Technician: Nathan, Engineer replied 2 years ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 29,479
Experience: Computer networking/repair. 12+ years experience.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the make/model number of your printer?

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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
5,081 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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