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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have 3 canon printers here one is the mp560 it wont turn

Customer Question

Customer: i have 3 canon printers here one is the mp560 it wont turn on at all the other has a message error that iniside is open ...both all full of new ink im mostly concerned about the 560 the other is a 600
JA: Thanks. Can you give me any more details about your issue?
Customer: yes the 560 wont turn on at all ive switched out te power cords and tested both but no avail
JA: OK got it. Last thing — Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Printers
Expert:  Dustin replied 1 year ago.

Welcome to,my name is ***** ***** I will do my best to assist you.

Im sending and offer for phone support + remote support so I can connect to your computer and try to help you get at least 1 of these three printers working. Id like to get 2 of them working if we can, as far as the 3rd printer that cannot turn on. We can discuss it but Its doubtful we will be able to repair that one I today.

Once you have accepted the offer for support, you should be able to add /send your phone number so I can call you.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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