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It is a WF-5690. The phone line worfks fine when connected
It is a WF-5690. The phone line worfks fine when connected to a phone, but when I connect it to the printer to FAX I get a :no dial tone" message. . … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
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Epson - Workforce WF-3640. - I purchased the Printer last
Epson - Workforce WF-3640. - I purchased the Printer last August for the Loudonville Fair. I have not been able to get the fax part to work. We really don't need the fax very often but at fair time it… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have an Epson Workforce 633 and it no longer will send faxes.
I have an Epson Workforce 633 and it no longer will send faxes. It did in the past and the only thing I have done differently is give up my Voip connection with Westnet to a regular phone line. I have… read more
Robert M.
Robert M.
Bachelor's Degree
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I have a MX 436 printer scanner and fax. For some reason my
I have a MX 436 printer scanner and fax. For some reason my fax won't transmit or receive and it says off hook and also something about memory in sue ? Please advise as this is a relatively new fax… read more
Robert M.
Robert M.
Bachelor's Degree
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I have an Epson 4530. It will not dial the number I want to
I have an Epson 4530. It will not dial the number I want to fax. It says there is no dial connection. What do I do? I HAVE NOT HEARD FROM ANYONE> ANYONE THERE TO HELP ME?… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I cannot get my fax to work. It fails the test. Something
I cannot get my fax to work. It fails the test. Something to do with the phone line connection which is connected to the modem.… read more
Robert M.
Robert M.
Bachelor's Degree
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I have an Office Jet 6500 Wireless Multi Purpose Machine.
I have an Office Jet 6500 Wireless Multi Purpose Machine. My telephone service is through Optimum Cable. Last summer, my son sent some faxes but I am now unable to send any. I have used the fax hardwa… read more
Ed
Ed
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my brother printer/scanner/fax machine has suddenly stopped
my brother printer/scanner/fax machine has suddenly stopped receiving and sending fax's? can you help with some ideas?… read more
Handy--Andy
Handy--Andy
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HND Computer Studies
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Hello, I have a Brother MFC-885CW, it has been working well
Hello, I have a Brother MFC-885CW, it has been working well until the other day, now it wont send a fax..... there is no dial tone..... I have check the connection from the Brother to the connection o… read more
bill
bill
ctc
Associate Degree
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I started getting error messages for my H6310 all in one printer
I started getting error messages for my H6310 all in one printer such as "phone off the hook", when there is no phone attached to this device. Then i got messages that the cartridges needed to be chan… read more
Sudipto
Sudipto
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High School or GED
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I have a Dell MFP 1125 printer. The phone wire is live (I
I have a Dell MFP 1125 printer. The phone wire is live (I plugged a phone in and got a dial tone) but the fax does not recognize the line. It worked previously, but not for the last 6 weeks. Do you ha… read more
Tim W.
Tim W.
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Associate Degree
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I have a Lexmark X6170 all i one printer fax scanner. It has
I have a Lexmark X6170 all i one printer fax scanner. It has worked very well but suddenly the fax machine is not able to dial out. I have checked the line into the fax machine and there is a dial ton… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I have an HP Photosmart 2610 printer, fax, scanner and copier.
I have an HP Photosmart 2610 printer, fax, scanner and copier. I recently hooked up the 2610 to my new computer. The printer, copier and scanner work fine. The fax does not work. I have used the HP 2-… read more
Sowrav D.
Sowrav D.
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Bachelor's Degree
3,100 satisfied customers
I have an HP All in oneOfficejet J5780. I cant receive a
I have an HP All in oneOfficejet J5780. I can't receive a fax and one the machine it says phone off hook, but my phone is not off the hook. Could you tell me what is wrong?… read more
RPI Solutions
RPI Solutions
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Bachelor's Degree
3,487 satisfied customers
we have a hp officejet V40. We can not recieve or send a fax.
we have a hp officejet V40. We can not recieve or send a fax. The machine displays message "OFF HOOK". We have checked the phone line and it is ok. what is our problem?… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I try to print onmy HP Officejet 6310 All-in one and the message
I try to print on'my HP Officejet 6310 All-in one and the message "phone off hook" keeps coming up. I tried unplugging the printer and letting it rest a few minutes, but it keeps coming up with the sa… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a hp psc 2410 printer. I am getting a message that
I have a hp psc 2410 printer. I am getting a message that my phone is off-hook. I can't receive faxes. I have a dedicated phone line for my fax. I have already tried unplugging the printer and then tu… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a Dell All In One and cannot use the fax. Computer
I have a Dell All In One and cannot use the fax. Computer had been checked and everything....hardware and software... are fine. The phone company tells me the the line is clear and they are saying tha… read more
Carl Poersch
Carl Poersch
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Bachelor's Degree
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

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Bernie

Bernie

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Sudipto

Sudipto

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Md. Sadique

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1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

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Handy--Andy

Technical

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Helpdesk

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