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I bought a Brother DCP-J152W printer on 16 February 2015. It
I bought a Brother DCP-J152W printer on 16 February 2015. It keeps showing the "Paper Jam" symbol, but I have followed all the instructions carefully several times to no effect. I've turned it off sev… read more
technicalcat
technicalcat
Computer Science
1,625 satisfied customers
Paper was jammed. I pulled it out of the front and back; but
Paper was jammed. I pulled it out of the front and back; but it tells me it is jammed. I can't see any more paper; and, of there is a small piece stuck that I don't see, how can I remove it? My machin… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,202 satisfied customers
Hi my name is XXXXX XXXXX I have recently purchased a brother
Hi my name is XXXXX XXXXX I have recently purchased a brother DCP-J315W, have not had it miss a beat until yesterday. I went to change an ink cartridge and when I began to printing again I got a paper… read more
Robert M.
Robert M.
Bachelor's Degree
3,570 satisfied customers
! Unable to Init.70 Did have paper jam which has been cleared
! Unable to Init.70 Did have paper jam which has been cleared but on trying to copy above coming up on screen… read more
bbl242003
bbl242003
Federal
Master's Degree
309 satisfied customers
Good evening I recently purchased a brother DCP-J925DW printer.
Good evening I recently purchased a brother DCP-J925DW printer. I have been using it today and a short time ago it told me there was a paper jam. It further told me to go to the troubleshooterin the u… read more
networkwiz
networkwiz
System Engineer
Master's Degree
414 satisfied customers
DCP-6690CW- Readout says Unable to print 6F. I cannot find
DCP-6690CW- Readout says Unable to print 6F. I cannot find this heading or code within my user guide and as a result of this message I cannot turn off the machine as it says busy. What is wrong and wh… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
Hi - my Brother DCP-110C is displaying unable to clean see
Hi - my Brother DCP-110C is displaying 'unable to clean see troubleshooting and maintenance chapter in User's guide.', which I no longer have (I only have the Quick Setup Guide to hand). What can I do… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I have a Brother MFC 8860DN, which when I am trying to photo
I have a Brother MFC 8860DN, which when I am trying to photo copy something it is tell me that I have a document Jam, the message says that I have a scanner jam, to clear the jam and press stop. I hav… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I have a canon MP830 and it has a paper jam right now but Im
I have a canon MP830 and it has a paper jam right now but I'm unable to reach the piece of paper to get it out… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I own a Brother DCP110C inkjet printer. When I power it up
I own a Brother DCP110C inkjet printer. When I power it up the error message reads "unable to clean" I read in the troubleshooting guide that it could be due to obstruction. I pulled the unit apart an… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
My Brother Fax machine Fax 827 had a paper jam and I cleared
My Brother Fax machine Fax 827 had a paper jam and I cleared it but it still keeps saying there is a jam. does not seem to be resetting itself. I tried disconnecting the power.… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I have a brother printer, MFC 3240c. The readout says, Unable
I have a brother printer, MFC 3240c. The readout says, "Unable to init. See troubleshooting and routine maintenance chapter in user's guide. I've had this printer for a couple of years and have no ide… read more
Charlie
Charlie
Field engineer
Associate Degree
356 satisfied customers
My Brother DCP-135C keeps telling me there is a printer jam.
My Brother DCP-135C keeps telling me there is a printer jam. I have checked it and there is no paper jammed (not even a small piece) what can I do. I'm getting fed up and am thinking of buying another… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
message reads Unable to clean See Troubleshooting& routine
message reads 'Unable to clean See Troubleshooting& routine maintenance chaper in User's Guide'. - No paper trapped and no foreign body. have turned printer off & left for hours. Still coming up with … read more
expresshelpline
expresshelpline
Bachelor's Degree
470 satisfied customers
Brother DCP-117C Printer - unable to print message paper
Brother DCP-117C Printer - unable to print message = paper jam or mechanical error No Jam - machine is clean Turned off machine as user guide suggests - still have error message Have been told I can r… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
We have a Brother DCP-110C. It will not print. Says it is
We have a Brother DCP-110C. It will not print. Says it is unable to clean. See troubleshooting and routine maintenance in users guide. However we seem to have misplaced our users guide! Can you help u… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Brother MFC665CW. Display shows error message Unable to Change
Brother MFC665CW. Display shows error message "Unable to Change 51" Followed troubleshooting procedures in User's Guide. Opened scanner to look for any foreign objects. No debris obvious. Could it be … read more
John P
John P
Bachelor's Degree
422 satisfied customers
I have a Brothers MFC-420CN its not cleaning or printing. I
I have a Brothers MFC-420CN its not cleaning or printing. I did go to the User Guide and did everything it told me too do?… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor's Degree
755 satisfied customers
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