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Lexmark C544dn has vertical magenta streaks on print side of…

Customer Question
Lexmark C544dn has vertical...

Lexmark C544dn has vertical magenta streaks on print side of paper. Replaced magenta toner cartridge. Still happening. If I print black and white it does not show up.

Technician's Assistant: Thanks. Can you give me any more details about your issue?

What kind of details?

Submitted: 2 years ago.Category: Printers
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Answered in 19 minutes by:
1/23/2016
Technician: WesPCDr, Technician replied 2 years ago
WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1,509
Experience: Over 5 years as a computer and printer repair technician
Verified

Hi, I can help with the issue.

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Technician: WesPCDr, Technician replied 2 years ago

The magenta streaks are caused by a faulty drum. To fix the problem, replace the magenta drum cartridge.

They need replacing once this starts to happen.

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Customer reply replied 2 years ago
I ordered a new set for $120.00 I hope you are right....
Technician: WesPCDr, Technician replied 2 years ago

Yes, in my experience, the drum causes this issue when printing that color.

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