How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

Epson workforceWF-3620 the paper socrce setting is invalid

Customer Question

epson workforceWF-3620
the paper socrce setting is invalid will not copy
Submitted: 1 year ago.
Category: Printers
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Please clarify the circumstances of your question: Is 'the paper source is invalid' or some similar message, seen on the printer's screen? or something like it, on the computer's screen?

Can the machine not do a photocopy, by itself?

What sort of computer are you printing from?

What size of original and/or of printout are you trying to print out (or photocopy) ?

Let me know, and I will advise you. Thanks.

Customer: replied 1 year ago.
Hi Russell,
After asking for your help we found the error and were able to fix it. We are now able to photo copy,
we are doing our Family TREE.
Thank you for your quick reply.Happy New Year to all.Cheers Muriel
Expert:  Russell H. replied 1 year ago.

I am glad to hear that the problem was solved, by whatever means.

Thank you for bringing your question here to