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The officiate 8500 was doing maintenance, I press a button…

Customer Question
The officiate 8500 was doing...
The officiate 8500 was doing maintenance, I press a button and got stuck
please helo me
my email is***@******.***
Submitted: 2 years ago.Category: Printers
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Answered in 1 minute by:
1/22/2016
Technician: Nathan, Engineer replied 2 years ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 32,171
Experience: Computer networking/repair. 12+ years experience.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Beatriz.

What is the complete model number of the printer?

What specific maintenance were you doing?
What exact problem are you having now? What is "stuck"?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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