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Tim
Tim, Sr. Engineer
Category: Printers
Satisfied Customers: 891
Experience:  Sr. Systems and Network Engineer
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I have a kc920 and I pulled a jammed paper out & now it

Customer Question

I have a kc920 and I pulled a jammed paper out & now it won't feed paper with out jamming
Submitted: 1 year ago.
Category: Printers
Expert:  Tim replied 1 year ago.

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer remote access and a call.

Expert:  Tim replied 1 year ago.

Hey Tom, this is a sign that the mechanical feed system is dying and needs to be serviced or replaced. This is a pretty common mechanical failure, especially in an older printer like this. Cost to service will probably be about 150.00 USD.