Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I Have a cannon pixma pro 100 printer. When I put it on

Customer Question
I Have a cannon pixma...
I Have a cannon pixma pro 100 printer. When I put it on 300X300 resolution it prints out the photo 1/4 the picture size. If I use 600X600 resolution or higher I get the correct size.
How can I get it to print the proper size on 300X300 using less ink.
Submitted: 2 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 9 minutes by:
1/22/2016
Technician: Dustin, Printer Repair Specialist replied 2 years ago
Dustin
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 14,278
Experience: A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

When you are changing the resolution of the photo before you printer.

What software is it specifically that you are printing from?

Ask Your Own Printers Question
Customer reply replied 2 years ago
I am using the software that came with the printer, printing from photoshop CS2. It works great on 600X600 but not 300X300
Customer reply replied 2 years ago
Resolution of photo is 320dpi 12X18 size
Customer reply replied 2 years ago
I print it on 13X19 size paper
Technician: Dustin, Printer Repair Specialist replied 2 years ago

Ok, so you are printing from Photoshop.. Thank you.

After you change the resolution. You need to make sure that its set to print on 13x19 paper then..

And you need to also Resize/resample the image after you make these changes.

What you should see on screen before you print, when you set it to 300x300 and 13x9 size.. The image should expand and look blocky. ( because y our lowering the quality )

But thats all you should have to do. If you would like me to connect to your mac from here and show you on screen how to do this, I can. Just let me know~

I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Ask Your Own Printers Question
Customer reply replied 2 years ago
I do not know what you mean resize/resample the image. When I go to print preview from the printer driver menu it shows the image the size it should be on the paper size used, but it is not blocky looking. The 300X300 is only the print quality sent to the printer using less ink. The image size is 320 dpi 12''X18" on a 13X19 paper size from photoshop.
Technician: Dustin, Printer Repair Specialist replied 2 years ago

Ive sent an offer for remote support, where I can connect to your mac from here and work directly on this issue on screen. Once Ive repaired the issue, it will be easier to explain and show you what to do on screen, rather then via written word.

Once you have accepted that offer I will send the connection steps.

Dustin S.

Ask Your Own Printers Question
Customer reply replied 2 years ago
I have offer to pay the first fee with the $10.00 discount to have this resolved. I do not wish to add another $19.00 fee to this.
I have talked to another person who had the same problem and he said that there was a box somewhere that had to be checked but could not remember what it was. I was hoping you could save me some time finding it. I will figure this out myself. Thanks for trying. Wayne
Technician: Dustin, Printer Repair Specialist replied 2 years ago

Youre welcome to try and solve the issue by yourself Wayne. Or, to comparison shop and find out how much it would cost you to receive phone support or remote support from best buy.

Youd see our prices are less then half that of our competitors, and we offer a fix it or refund it guarantee. No one else does that.

If you decide you do want to continue, send a reply and let me know.

Dustin S.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dustin Your Own Question
Dustin
Dustin
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 14,278
14,278 Satisfied Customers
Experience: A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller

Dustin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Printer printed 5-6 pics just fine. Then when I try another
Printer printed 5-6 pics just fine. Then when I try another I keep getting the orange light. I've checked for paper jams, alignment ink cartridges are all lit. I've turned on and off two to three time… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
559 satisfied customers
Have the canon pixma pro 100 printing pictures or photos of
Have the canon pixma pro 100 printing pictures or photos of any size getting … read more
Harry
Harry
2,179 satisfied customers
At first it printed all inks EXCEPT magenta - then after
At first it printed all inks EXCEPT magenta - then after trying everything else, I cleaned the carrier that comes out that holds the ink, NOW only the Magenta prints … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
The ink is faded. just put in a new cartridge. Ive updated
the ink is faded. just put in a new cartridge. Ive updated firmware and drivers. Cleaned the nozzle too. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
A neighbor installed the Cannon Pixma MG7720 for me. I have
A neighbor installed the Cannon Pixma MG7720 for me . I have an Apple Macbook Pro. I know very little about it. Now my problem there are no instructions on how to copy pictures I put into the Cannon a… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I need help. My Canon Pixma Pro 100 for some reason is
HI, I need help. My Canon Pixma Pro 100 for some reason is printing all pictures like they are overexposed. I have calibrated my monitor, even used an untouched pic. If I type any font that seems to c… read more
Dr. Dan
Dr. Dan
Doctoral Degree
572 satisfied customers
I wish to purchase the best photo printer (4x 6 size) , Canon
I wish to purchase the best photo printer (4x 6 size) , Canon sells, what model do you recommend?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
With my Epson PictureMate Charm Compact Photo Printer, I have
With my Epson PictureMate Charm Compact Photo Printer, I have a problem with it taking a very long time for the photo to load or the printer begins to print but stops before the entire 4x6 picturs is … read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
I had a Canon Pixma iP4200 which I found suited me well, but
I had a Canon Pixma iP4200 which I found suited me well, but gave it to my wife when tempted by a free Brother MFC-J439W, which I don't like. I would like to get a Canon again but the choice is bewild… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Im using an HP Photosmart c4200 All-in-one series printer
I'm using an HP Photosmart c4200 All-in-one series printer on my Mac Book Pro. I'm trying to print studio photos that have a gray background. The model in the center of the image looks great but the g… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have a Lexmark Pro 900 Series all-in-one printer. I have
I have a Lexmark Pro 900 Series all-in-one printer. I have been printing pictures and both enlarging and reducing size with good success. However, I just ran into a problem. I want to reduce an 81/2 X… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I am looking for a light weight portable printer and I have
I am looking for a light weight portable printer and I have seen the PIXMA iP 100 at a few stores, but on line I have also seen some PIXMA iP 90 for sale. What is the difference between the two ? Stev… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Can you please tell me what is the latest digital photo printer,
Can you please tell me what is the latest digital photo printer, example like DPP-EX7 Thanks… read more
Modern Methods
Modern Methods
Veterans Service Writer
Associate Degree
11 satisfied customers
Excessive ink usage with wireless HP Photosmart. 1 cartridge
Excessive ink usage with wireless HP Photosmart. 1 cartridge for 25 large prints. Is this standard? Is there a mfg known for less ink usage. What do I get into with laser color? Toner an expense there… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
I have a 3210 all in one printer. When I insert a SD memory
I have a 3210 all in one printer. When I insert a SD memory card and print, the picture is fuzzy. Is there up date software for the printer that might cure this. [email protected]… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
Hi I want to start a postcard mass mailing (black ink only)
Hi I want to start a postcard mass mailing (black ink only) What printer do you recommend that I buy? Thanks Herb Sutherland [email protected]… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
J3640 all in one print quality. Printer prints shadows of
J3640 all in one print quality. Printer prints shadows of everything printed. Text is clear but is shadowed, giving a blurred look.… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
My HP 4 in 1 printer C7180 has been frustrating me for some
My HP 4 in 1 printer C7180 has been frustrating me for some time. I can print lovely photos on full size photo paper from the main tray, but when I try to print 4x6's from the photo tray, the photos a… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x