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I bought my Epson WF3640 about 2 months ago. The colors

Customer Question
for my presentation printouts don't...
I bought my Epson WF3640 about 2 months ago. The colors for my presentation printouts don't give me what I expect i.e. an orange is now pink. Next time it's yellow. Purple is now green. All the ink levels are full and each cartridge is correctly lined up (nozzles are clean) Please tell me what to do. I need this for my job!!
Thanks,
Dean
Submitted: 2 years ago.Category: Printers
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Answered in 5 minutes by:
1/21/2016
Technician: Jason Jones, Technician replied 2 years ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,476
Experience: 10+ years work experience.
Verified

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

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Customer reply replied 2 years ago
not sure I know how to do this but willing to try. Thanks!
Technician: Jason Jones, Technician replied 2 years ago

After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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