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242.13 paper jam on t640 2 tray. Lexmark t 640. Pc. Few
242.13 paper jam on t640 2 tray JA: What's the exact make and model of your printer, and can you guesstimate how old it is? Customer: lexmark t 640 JA: What kind of computer are you printing from (Mac… read more
Kris R
Kris R
IT Manager
Computing
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Lexmark E 260dn. Shows "jam" when trying to print envelope,
Lexmark E 260dn. Shows "jam" when trying to print envelope, even though no jam exists. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My Brother MFC-J5910DW printed 150 sheets without problem this
My Brother MFC-J5910DW printed 150 sheets without problem this morning. I asked it to print another set of pages but it didn't start, it insists that there is a paper jam. I've opened all the covers a… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,581 satisfied customers
We have 2 Lexmark printers, a T630 and a T640 - both of which
We have 2 Lexmark printers, a T630 and a T640 - both of which do excellent work but the toner cartridges are not lasting as long as they once did. It was common to get 6 - 8 months from a cartridge an… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I have a Lexmark X342n. A message 201.02 paper jam remove cartridge.
I have a Lexmark X342n. A message 201.02 paper jam remove cartridge. I have done this and slowly pulled out the sheet of paper. I then reinserted the cartridge and pushed start. It starts to print and… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have an R2000 and it appears as it either a piece of an envelope
I have an R2000 and it appears as it either a piece of an envelope or paper is Jammed inside and too small to remove so that I cannot get any paper through to print… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I have a Lexmark Intuition S505 that is less than a year old.
I have a Lexmark Intuition S505 that is less than a year old. I am unable to print anything. I keep getting the message "paper jam" with instructions on what I need to do. I try everything it tells me… read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
I have a Lexmark 340 and the problem started by saying I had
I have a Lexmark 3470 and the problem started by saying I had a paper jam. I blew into it and turned it over. Then it said the cover was open. I can't get it to work or turn off without unplugging the… read more
Printer Doctor
Printer Doctor
Technical Support Manager
Master's Degree
248 satisfied customers
lexmark t640 prints are coming out to dark and dirty have changed
lexmark t640 prints are coming out to dark and dirty have changed the cartiage worked for a part of the day and problem came back. Also had gotten error 930.00 but i was able to clear.… read more
Charlie
Charlie
Field engineer
Associate Degree
356 satisfied customers
I have a Lexmark Laser Printer 4061 it telling me paper jam
I have a Lexmark Laser Printer 4061 it telling me paper jam 200.13 paper jam check cartridge. I was printing a enevlope and it was jamed at the top I pulled it out and removed the cartridge. It still … read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
Jerry I could not get the printer to work. it keeps telling
Jerry I could not get the printer to work. it keeps telling me I have a paper jam. By the way Lexmark just sent me a printer to replace the last one. It also said paper jam. Nancy deSmedt… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I have a Lexmark Z52. I think there is a paper jam but cannot
I have a Lexmark Z52. I think there is a paper jam but cannot figure out how to get it open to free the paper. I did not see the paper jam but when I go to print it just makes a noise as though it is … read more
expresshelpline
expresshelpline
Bachelor's Degree
470 satisfied customers
We have a Lexmark T640. The printer just keeps reading there
We have a Lexmark T640. The printer just keeps reading there is a paper jam and there is not! It's hot and it looks like it has melted something in the back where that wiper goes. Can you help us?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
hi My daughter has just cleared a paper jam by pulling the
hi My daughter has just cleared a paper jam by pulling the paper out of our Lexmark x7550 printer without pressing the green tick symbol at the same time! Now the printer keeps saying that it has a pa… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
The cartridge cradle cannot move. Please turn device power
The cartridge cradle cannot move. Please turn device power off. Check device for a paper jam or other obstruction.… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have a lexmark T640 with a duplex unit attached. When I
I have a lexmark T640 with a duplex unit attached. When I send a print job that requires a duplex, it jams (the jam is at the front of the printer - so I have to remove the paper holder to remove the … read more
Charlie
Charlie
Field engineer
Associate Degree
356 satisfied customers
I have a Lexmark X2480 printer which keeps telling me there
I have a Lexmark X2480 printer which keeps telling me there is paper jammed in the m/c. There isn't any paper in the m/c except in the feeder rack, set correctly for use. Can you tell me how to clear … read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
i have a hp computer with a lexmark printer that i cannot get
i have a hp computer with a lexmark printer that i cannot get to work anymore. some time back i had a paper jam on it and pulled the paper out,made sure their was not any paper stuck in the printer ro… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

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11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

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6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

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Md. Sadique

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

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Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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