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Robert M.
Robert M., Consultant
Category: Printers
Satisfied Customers: 9102
Experience:  30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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, workforce 840 does not detect

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JA: Thanks. Can you give me any more details about your issue?
Customer: workforce 840 does not detect dial tone for faxes
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Submitted: 1 year ago.
Category: Printers
Expert:  Robert M. replied 1 year ago.

Usually that is an issue with the phone line

check the cord between the fax and the phone jack on the wall

make sure that it is plugged into the correct port on the fax

if you have a spare phone plug the end that goes into the fax directly into the phone and see if that gets a dial tone