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Workforce 840 does not detect dial tone for faxes

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Submitted: 2 years ago.Category: Printers
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Answered in 19 minutes by:
1/20/2016
Technician: Robert M., Consultant replied 2 years ago
Robert M.
Robert M., Consultant
Category: Printers
Satisfied Customers: 9,486
Experience: 30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Verified

Usually that is an issue with the phone line

check the cord between the fax and the phone jack on the wall

make sure that it is plugged into the correct port on the fax

if you have a spare phone plug the end that goes into the fax directly into the phone and see if that gets a dial tone

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