Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

The Magenta is not printing on my PIXMA MG6320. It is a new…

Customer Question
The Magenta is not printing...
The Magenta is not printing on my PIXMA MG6320. It is a new cartridge. Help!
Submitted: 2 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 4 minutes by:
1/20/2016
Technician: Michelle, Printer Expert replied 2 years ago
Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 6,064
Experience: B.Sc. Computer Science with Honors
Verified

Hi, My name is ***** ***** i will be assisting you

Let me know if you have windows or macos on the computer connected to the printer

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I've received an error code "B200) that tells me to contact
I've received an error code "B200) that tells me to contact service center. I'd just about rather buy a new printer. The one I have is a MG5520 that I've had since 4/10/2014 and I have a large stock o… read more
Harry
Harry
2,174 satisfied customers
Trying to place a new Magenta cartridge into a PIXMA 920. It
Hi John: Trying to place a new Magenta cartridge into a PIXMA 920. It will not seat properly and lock down. Jim Krystof … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
94 satisfied customers
I have a canon Pixma scaner, printer MG6320. I have replace
I have a canon Pixma scaner, printer MG6320. I have replace the black ink cartridge twice and I get an error that won't let me use the machine. Error number 160 that says the following ink tank cannot… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
The magenta color is choppy. making anything i print orange
the magenta color is choppy. making anything i print orange very grainy … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
My PIXMA MG6320 started printing everything in red tint yesterday.
My PIXMA MG6320 started printing everything in red tint yesterday. I've done the diagnostics and cleaning, but no luck getting rid of the red tint.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have Canon PIXMA MX922 printer. Suddenly, the magenta color
I have Canon PIXMA MX922 printer. Suddenly, the magenta color stopped printing although there was still ink in the cartridge. Changing the cartridge and cleaning heads did not have any effect. Any sug… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
I have a pixma mg6320 and I cant seem to find the printer
I have a pixma mg6320 and I can't seem to find the printer casette to do the initial print alignment… read more
Mike Taylor
Mike Taylor
44 satisfied customers
My Pixma ip4200 printer has worked very well since new (could
My Pixma ip4200 printer has worked very well since new (could be 2 years old). It started requiring me to reseat the magenta cartridge once in a while, told me I had two cartridges installed, or magen… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have cannon Pixma iP4700. When I print successive prints
I have cannon Pixma iP4700. When I print successive prints of the sme photo using Adobe I get a purple cast to the second print n the brown tones. If I let it set or turn the printer off the color is … read more
AnswerManCharles
AnswerManCharles
Technical Specialist
Vocational, Technical or Trade Scho
7 satisfied customers
I have a Canon Pixma Pro9500 and the magenta cartridge will
I have a Canon Pixma Pro9500 and the magenta cartridge will not print at all. The nozzle check print shows nothing under the M (magenta) pattern. I have run the clean and deep clean more times than I … read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
I have a Cannon Pixma IP 3000 whih has ben very good. Recently
I have a Cannon Pixma IP 3000 whih has ben very good. Recently my PC warned me that my Magenta Colour cartridge was low and is shown by a diagram on the screen. I have instaaled a new Cannon catidge b… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Have a Pixma i4700 printer that doesnt seem to dispense the
Have a Pixma i4700 printer that doesn't seem to dispense the Magenta ink and blinks indicating the cartridge is out when it is half or more full. All the other inks seem to be functioning just fine. H… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
My Pixma ip4700 is now copying/printing copies with a magenta
My Pixma ip4700 is now copying/printing copies with a magenta tinge. I have tried changing the magenta cartridge and done all the cleaning, nozzle checks - everything and the problem solver 'says' it … read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have a Canon PIXMA IP3000 printer. The magenta ink is not
I have a Canon PIXMA IP3000 printer. The magenta ink is not printing. There is ink in the cartridge… read more
PrinterExpert
PrinterExpert
Master in Computer
318 satisfied customers
I recently purchased a Canon Pixma Pro 9000.The ink cartridges
I recently purchased a Canon Pixma Pro 9000.The ink cartridges that came with it are just starting to run out. I changed the black a few days ago, then today the yellow, magenta and Photo magenta. I m… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Hi experts. My Canon printer (Pixma IP3000) has decided to
Hi experts. My Canon printer (Pixma IP3000) has decided to stop printing from the magenta cartridge so all the color prints are goming out green. I've run a Print Head Alignment and a Nozzle Check whi… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
My Canon Pixma MP800 is not printing red...only yellow, cyan
My Canon Pixma MP800 is not printing red...only yellow, cyan and green. I changed my magenta ink cartridge thinking the cartridge was defective. That wasn't the problem. All ink cartridges are new. Di… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
My Inkjet Pixma ip 5000 is printing green faces; blues are
My Inkjet Pixma ip 5000 is printing green faces; blues are pink. I installed a new cyan ink cartridge which did not solve the problem. I have had the printer for several years and this is the first pr… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x