How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Printers
Satisfied Customers: 9023
Experience:  30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
23372949
Type Your Printers Question Here...
Robert M. is online now
A new question is answered every 9 seconds

How do I get my MG5620 to print from the cloud?

Customer Question

How do I get my MG5620 to print from the cloud?
Submitted: 1 year ago.
Category: Printers
Expert:  Sowrav D. replied 1 year ago.

You can get the detailed information and steps from the link below, if you need any specific help, please let me know, after reading the instructions.

https://support.usa.canon.com/kb/index?page=content&id=ART116629

Customer: replied 1 year ago.
I went to the link you suggested but it did not give me a clear explanation of how to print. I am using a chromebook along with my printer. I have followed all of the steps, the information is sent to print the document I requset, however it does not print.
Expert:  Sowrav D. replied 1 year ago.

Sorry for the misunderstanding, bt if you have mentioned that, you want to print from a chromebook then, I could have posted the answer according to that, anyway here is another link in which you will get the steps to configure the chromebook for printing.

http://www.cnet.com/how-to/how-to-print-from-a-chromebook/

Customer: replied 1 year ago.
this still does not help complete set up.
Expert:  Robert M. replied 1 year ago.

to print from a chrome book it needs to be set up as a google cloud printer under the google account that you use with your chromebook

this page goes through the setup which has to be done from a device other than the chromebook

https://support.google.com/cloudprint/answer/1686197?hl=en