Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Some say 79 Error means an error in the network printing, from some computer on the network that can access this printer. Does that fit the scenario, is your HP LaserJet a networked printer?
If so, go to the printer's queue on every computer, and remove all print jobs from every print queue. When all print queues are emptied, turn the printer Off, for 10+ minutes.
Then try it again. This may be enough to get it working again.
If not, let me know how it goes, and I will advise you further as appropriate. Thanks.
To clarify your description and be sure of details: your printer is not connected directly to a network at all? or is it a Cloud printer perhaps?
Well, thank you for following my instructions at last. I really haven't got the power to follow my own instructions in this case, I have to offer advice to people remotely. You see how it is.
It's good to hear that (with my advice actually followed) the case has been solved. Thank you, ***** ***** rate my answer, so that this case may be closed.
Your honesty is a great compliment to you, as is your courtesy. Believe me, it is appreciated, and your apology is definitely accepted.
If I have been of any use to your problem, in the last analysis, please rate my work, so that this case may be closed. Thanks, ***** ***** luck.