How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have an Artisan 710 Epson printer. A few seconds after I

Customer Question

I have an Artisan 710 Epson printer. A few seconds after I turn it on I get the message "X Error" followed by "A printer error has occurred" "Turn power off and then on again". I do as instructed but it does not correct the problem. The message is surrounded by flashing lights.
The printer works off my Toshiba Satallite L505 lap top in a wireless mode off from a router to my lap top.
'For details, see your documentation of
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you please tell me the specific printer error, it should give an exact code, such as 0xF1, or 0x9A