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I bought HL-3170CDW. Since my laptop has problem with CD…

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I bought HL-3170CDW. Since my...
I bought HL-3170CDW. Since my laptop has problem with CD player, I used memory stick to copy manual from the download file on another computer.
Using memory USB stick, I tried to install printer. but i can not do it.
its different from using mfr's CD.
i want it to be set up wireless or with cable connection
Submitted: 2 years ago.Category: Printers
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Answered in 1 minute by:
1/17/2016
Technician: Viet - Printer Tech, Printer Technician replied 2 years ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,199
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,

I'm sorry about the issue. Is this a new printer?

What is the model of your Internet modem/router device?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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