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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I'm trying to install a new Brother MFC-4620DW all-in-one

Customer Question

I'm trying to install a new Brother MFC-4620DW all-in-one printer/fax/copier, and the installation software has stopped at the point where I've plugged the printer into a USB port. Having connected the printer, the software doesn't permit me to hit "next", which is grayed out. How can I have the software resume the setup process? Many thanks!!!
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing Ja for your support needs. What Operating System are you using Sir or Madam? Windows X or OS X?

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