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We have a HP Officejet 6500A printer. We have installed new
We have a HP Officejet 6500A printer. We have installed new ink cartridges but the ink is still too faint to read. Any ideas? Or do you think the printer just needs to be replaced?… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I have HP Officejet 6500A. It prints in color, but not in
I have HP Officejet 6500A. It prints in color, but not in black. The black ink cartridge is new/full/properly installed. The printer goes through a full print cycle, but paper comes out totally blank.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,000 satisfied customers
The printer is not recognizing the "black" cartridge. When
The printer is not recognizing the "black" cartridge. When I run a report it shows that the black cartridge is empty, but when I put it a new one, it does not change and I cannot print anything with b… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
All of a sudden yesterday our Officejet 6500 printer stopped
All of a sudden yesterday our Officejet 6500 printer stopped printing in the black ink cartridge. So I put in a new black ink cartridge and it still won't print in black ink. I have shut down the prin… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
Officejet 6500A . I ran out of HP black ink and put in a new
Officejet 6500A . I ran out of HP black ink and put in a new HP XL cartridge. Now the black ink won't print at all - have run diagnostics, all other colors fine, just no black ink! I tried a second ne… read more
Nathan
Nathan
Engineer
Bachelors of Science
33,921 satisfied customers
I have an OFFICEJET 4620 PRINTER.I HAVE RECENTLY INSTALLED
I have an OFFICEJET 4620 PRINTER. I HAVE RECENTLY INSTALLED A NEW SET OF HP cartridges. All the colors print fine but the black will not print. I have tried many things to no avail. Can you help? Tom … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
I have aofficejet 6500A and I replaced the black ink cartridge,
I have aofficejet 6500A and I replaced the black ink cartridge, also the three colors and checked everything suggested in the guide but the black is not working. Have a magic trick to make it work?… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
My HP Photsmart C5380 will not print in black. there is no
My HP Photsmart C5380 will not print in black. there is no problem with colour printing. I have changed the ink cartridge with no result.… read more
networkwiz
networkwiz
System Engineer
Master's Degree
414 satisfied customers
I have an HP OfficeJet 6000. Replaced ink cartridges due to
I have an HP OfficeJet 6000. Replaced ink cartridges due to low ink and now black will not print. Have cleaned, and aligned print heads. Also, brand new colored ink cartridges and they now say they ar… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I have a Kodak ESP 2170 all in one printer. For some reason
I have a Kodak ESP 2170 all in one printer. For some reason it stopped printing black and will only print color. I had just put in a new black ink cartridge so I tried a second one thinking I may have… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
In October 2009 I purchased a HP Photosmart Plus Printer from
In October 2009 I purchased a HP Photosmart Plus Printer from my local Staples store. This week the printer won't print black anymore. I replaced the black ink cartridge with a new HP black ink cartri… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I have a PIXMA MP500. All of a sudden it wont print black
I have a PIXMA MP500. All of a sudden it won't print black ink. I've cleaned the jets and print heads and changed the ink cartridges, but it still won't print black. Any ideas?… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I have a D4300 printer which has completely stopped printing.
I have a D4300 printer which has completely stopped printing. The "on" button keeps flashing on and off.… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have an HP Officjet 6500A that has always worked just fine.
I have an HP Officjet 6500A that has always worked just fine. I just changed the ink cartridges and now it will not print anything black. I have cleaned the cartridges and it said that was successful,… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I have an HP Officejet 6500A plus. I bought a non original
I have an HP Officejet 6500A plus. I bought a non original black ink cartilage which the printer RECOGNIZED after installing. Under the "ink supply" category bouth in my computer and the printer itsel… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have a Canon MP830 printer and the black wont print. I have
I have a Canon MP830 printer and the black won't print. I have cleaned the heads, checked ink level and completed nozzle checks. I get an error 2500. The pattern check show 2 tints of cyan, 2 tints of… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Am having a problem with my HP L7650 all-in-one, Black print
Am having a problem with my HP L7650 all-in-one, Black print is streaking and/or unreadably faint. Diagnostics say printheads are good and color cartridges are all good.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I haave an HP c6180 printer, will printing a project, the black
I haave an HP c6180 printer, will printing a project, the black ink simply stopped printing. When I checked the ink cartridge it still appeared to be at least half full, but still would not print. I p… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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