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Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 13535
Experience:  A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
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I tried to print a short envelope and it didn't come out.

Customer Question

i tried to print a short envelope and it didn't come out . how do i removeit
Submitted: 1 year ago.
Category: Printers
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

It sounds like you have a paper tray jam.. But it could be internal. So lets go to this page and start with the paper tray jam selection.

And it will walk you through the entire process of clearing the envelope.

If you cant get to the envelope following that step, try the internal jam option from that page. One of the options on that page will definitely help you find and remove the envelope. Its just a matter of where the envelope ended up before it got stuck~

If you encounter any issues or need further assistance, let me know.

I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.