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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have just bought and installed a WF-7620. I am trying to

Customer Question

I have just bought and installed a WF-7620. I am trying to scan a document. If I select "Email" it says " Email server is not set up yet. See your documentation to set up the server." What documentation? How do I do it?
If I select "Computer" it says "Select computer". When I touch "Select Computer" it gives 2 options: "USB Connection" or "Last Used". If I touch either, it says "This operation is invalid." What do I do?
Submitted: 1 year ago.
Category: Printers
Expert:  Joel Kalman replied 1 year ago.

Hello. My name is ***** ***** I can help you with your problem. Is your printer connected to your router wirelessly? Can you print a test page? Is What is your computer operating system?