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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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1 I can't eliminate an HP support page that keeps coming

Customer Question

1 I can't eliminate an HP support page that keeps coming back, even after the computer is shut down and restarted. There is NO button or X to remove it.
2I can't move from print both sides to print 1 side
The printer is HP Office jet e Pro 6830
Submitted: 1 year ago.
Category: Printers
Expert:  Joel Kalman replied 1 year ago.

Hello. My name is ***** ***** I can help you with your problem. The answer is to uninstall your printer software and reinstall it from the web, using the latest drivers form HP. What is your computer operating system?