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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My new printer, Canon MAXIFY, MB2320, refuses to print on

Customer Question

My new printer, Canon MAXIFY, MB2320, refuses to print on normal paper and repeatedly demands that I replace the paper and print. The first message is:the size or the type of paper loaded in the cassette is different from the print settings.
Question; how do I change the type of paper settings?
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Let me know the error you get on the printer.

Expert:  Michelle replied 1 year ago.

let me know what type of paper you are using is it Letter, A4 or any other size.