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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 18113
Experience:  HNC Computing; Large format and multifunction printer expert
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I have an Epson R3000. It won't print. I have changed out

Customer Question

I have an Epson R3000. It won't print. I have changed out all the ink & still won't print. At the bottom of print window it says, "Backlight off". I don't know what that means. Please help!
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi Larry,

"backlight off" simply refers to the energy-saving function of the display screen.

Expert:  Electronics Pete replied 1 year ago.

If your printed pages are coming out blank, even after installing new ink cartridges, then the printhead may be blocked with dry ink.

Try running a few cleaning cycles using the printer's self-cleaning program from the menu, and let me know if that helps?

Pete.