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I have a Brother MFC-J835DW and I recently got a new
I have a Brother MFC-J835DW and I recently got a new computer which does not have the driver for this Brother product so I can't print from the computer to the Brother printer. I when to you web site … read more
Ashik
Ashik
Master's Degree
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My oki CX5353 will not print there are print jobs in job status
My oki CX5353 will not print there are print jobs in job status waiting to be printed but we can not print them. This started happing after a power failure. Any suggestions on how to rest the printer.… read more
Robert M.
Robert M.
Bachelor's Degree
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My printer HL5240 goes to red light and will not print. The
My printer HL5240 goes to red light and will not print. The toner light is on as well. How can I trouble shoot or fix the problem?… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,578 satisfied customers
HP Photosmart C6200 series and hp psc 1310 series I have purchased
HP Photosmart C6200 series and hp psc 1310 series I have purchased a new iMac computer and have loaded both printers. I first loaded the C6200 series and it worked well, but when I loaded the hp psc 1… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
We have a new HP Deskjet, Model J610a, purchased on May 21st.
We have a new HP Deskjet, Model J610a, purchased on May 21st. After installing the software (in a iMac) and setting up the printer, I can not get the computer to talk to the printer on the wireless or… read more
Sandeep Pamarati
Sandeep Pamarati
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Bachelor's Degree
1,086 satisfied customers
I have a Photosmart Premium C309 that I had been using with
I have a Photosmart Premium C309 that I had been using with a Dell PC. I purchased an iMac several months ago and it takes the printer forever to print a document now. It can take up to 10 minutes for… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I have an HP Photosmart C7280 AIO printer purchased in March,
I have an HP Photosmart C7280 AIO printer purchased in March, 2008. Serial No. MY7AIG427P. In trying to print from my Mac, I get hung up in a que and on my desktop I see the printer logo with a red do… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I purchased a Photosmart C309a 3 weeks ago and have had problems
I purchased a Photosmart C309a 3 weeks ago and have had problems with connection being lost from day 1. Sometimes the computer will sleep and then I can print. Sometimes it will sleep and then I have … read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
My all in one printer will not turn sometime and then when
My all in one printer will not turn sometime and then when turned off iit will not turn back on and at times the printer comes on by itself and is flashing cancel. At other times I wil statr ajob and … read more
Sandeep Pamarati
Sandeep Pamarati
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have a brother printer,HL-2040 . the paper light stays on.
have a brother printer,HL-2040 . the paper light stays on. have changed paper made sure it's full, neat stack. even unplugged it, but the light came back on. what to do?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
b209a m hp photosmart ser #cn233216605cs product #cd035a
b209a=m hp photosmart ser #cn233216605cs product #cd035a purchased on 10 03 10 printed 107 pages and it quit working as a printer have not tried a photo copy but it scans fine .sysrtem ststus said tha… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,578 satisfied customers
my printer wil not print..i disconnected turned computer offand
my printer wil not print..i disconnected turned computer offand re connected as you instgrudted,,,it now has six qued things to print but will not print...???… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,578 satisfied customers
We recently purchased a HP officejet J4550 all in one printer.
We recently purchased a HP officejet J4550 all in one printer. My wife tries to print her banking statement and the printer won't print all the pages. Another problem I'll request the printer to print… read more
Robert M.
Robert M.
Bachelor's Degree
3,640 satisfied customers
HP officejet 6500 wireless printer will not go online wirele
HP officejet 6500 wireless printer will not go online wireless Mac book pro is wireless router is linksys… read more
Sandeep Pamarati
Sandeep Pamarati
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I have a HP Officejet 7310 all in one. I recently purchase
I have a HP Officejet 7310 all in one. I recently purchase an IMac computer wi enabled. The Imac found the printer but the printer won't print unless I hardwire it in. How do I get the printer to prin… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I have an HP Officejet 7410 All-in-One that I was using wirelessly
I have an HP Officejet 7410 All-in-One that I was using wirelessly with a MacBook. It has recently stopped printing, although the printer icon shows that the document is printing. What do I need to do… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I have just purchased a hp photosmart premium c309 printing
I have just purchased a hp photosmart premium c309 printing is going fine but i amhaving trouble copy and scaning. The printer is telling me there is a paper jam even when it is all clear any ideas.… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I am having trouble with a new Canon printer I bought. I can
I am having trouble with a new Canon printer I bought. I can scan something into the computer so I know the communication is working but when I try to print something it wont print. When I look up the… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,023 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

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Bernie

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Handy--Andy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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