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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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WF2650-Want to print /W only.

Customer Question

WF2650-Want to print B/W only.
Submitted: 1 year ago.
Category: Printers
Expert:  Bob replied 1 year ago.


Go to your Start button,then open Devices and Printers.Right click on your printer,then open Print Preferences.Check the box labeled Print in Gray scale.

Give that a try.


Customer: replied 1 year ago.
Thanks Bob, I tried it. Changed to Grey. Checked all updates and printer with the change still doe not work. I think this printer is not going to do anything short of purchasing CMY cartridges. Don't use color that often. Printer less than 2 years old. I tired of trial & error and fooling with it.. Cancel my recent membership please. I see the charge for partial answer. I will seek another more reliable printer that is B/W only. Thanks again for your brief help. Have a good New Year.