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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an Epson Workforce 600 ... I recently upgraded to

Customer Question

I have an Epson Workforce 600 ... I recently upgraded to Windows 10...I no longer can scan from an icon...I have to go to my control panel...I created a new shortcut icon, but it does not work
Submitted: 1 year ago.
Category: Printers
Expert:  Kamil Anwar replied 1 year ago.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 1 year ago.
I do not want a phone call because I do not wish to pay more
Customer: replied 1 year ago.
Please respond
Expert:  Kamil Anwar replied 1 year ago.

Phone call is optional. What i am saying is connect remotely to your computer to troubleshoot and fix the issue. This will be an additional service for $24. If you don't want to pay for remote and need assistance via question/answer then i can open the question to other experts because the issue you're having requires troubleshooting to be fixed.