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Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17679
Experience:  HNC Computing; Large format and multifunction printer expert
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Snaplab upcr10l screen read a printer error has occurred.

Customer Question

snaplab upcr10l screen read a printer error has occurred. How do I reset this?
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi there,

You will need to fix the cause of the error first.

Stuck paper is the most common cause.

Once corrected, restart the machine and the error will go away.

Customer: replied 1 year ago.
Do you have any other suggestions. There is no stuck paper.Thanks
Customer: replied 1 year ago.
THERE IS NO PAPER JAM!
Expert:  Electronics Pete replied 1 year ago.

If you are certain that there is no paper stuck inside the printer, then the paper jam sensors may be faulty - these will need to be tested and replaced if confirmed as faulty.

Customer: replied 1 year ago.
Where are the sensors located?