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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My windows 10 with Samsung clx3180 printer says pc not

Customer Question

my windows 10 with Samsung clx3180 printer says pc not available in scan function ?
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Was it working previously? Did just upgrade to Windows 10?

Where did you update the driver?

Do you mean printing is working, but scanning is not?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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